SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Divinara (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's a subtle yet beautiful shimmer that evokes a sense of nostalgia, reminiscent of youthful days. Suitable for individuals of all ages, from kids to grown women, who desire a delicate touch of shimmer. The product comes in a small spray bottle with a vintage-style pump, giving off a retro vibe reminiscent of the shimmering necklines popular in the early 80s. I personally adore it, especially the gold/tanish shade I purchased, which features microscopic shimmers that catch the light beautifully.
During the holiday season, I encountered a similar product in an upscale women's boutique, but the price deterred me. Opting to search for alternatives, I turned here and discovered this gem. I bought four bottles, impressed by how stunning it looks when sprayed onto the skin, hair, or face. The fine iridescent powder provides a subtle yet captivating glow. I'm excited to see how it complements a summer tan!
This product looks gorgeous on the skin, with the initial bronze appearance in the bottle transforming into a lovely pink hue upon application. Despite being pale, I found the color to be flattering. Additionally, the subtle baby powder scent, with hints of floral notes, adds to the pleasant experience. Though not overpowering, the fragrance lingers subtly after application.
I was intrigued by the uniqueness of these products, and they didn't disappoint! While they're smaller than expected, the packaging is attractive and adds a nice touch to my vanity. It takes some practice to achieve the desired spray effect, but even if you apply too much, blending it out with a brush or sponge is effortless. I also enjoy using it as an eyeshadow to add sparkle and highlight. The soft baby powder scent is delightful and fades gradually.
These products are adorable, although smaller than anticipated. The two-tone shades are beautiful, and the subtle fragrance adds to the pleasant experience. However, the shine tends to wear off easily when in contact with clothes or rubbed with hands. Despite this drawback, they are still visually appealing, although the camera may not capture their brilliance as effectively as seeing them in person.
Beautiful product can be as saturated as pressures and if you press soft it leaves you a thin layer, they look very beautiful I will definitely continue to buy
very 😊
It took me a long time to arrive, the day I needed it and the product did not arrive on those dates that I had on
Double-matched, daughter)
works good glow
These cute, tiny treasures add a delightful glow to my day. Although I didn't detect any fragrance, a gentle dusting of powder is released with each squeeze, which I find quite charming. It reminds me of days gone by, making me feel both fancy and vintage as if I'm sitting next to an imaginary rotary phone. Mixing it with moisturizer for a subtle, sparkling effect on the body is something I'd definitely recommend. The sparkles catch the light beautifully, giving a playful wink to anyone who notices.